Job Responsibilities

-Provide prompt and courteous guest service.

-Precisely and accurately handle money, checks, and other types of payment received for product sold including processing refunds and/or issuing in store merchandise credit to guests for returned merchandise.

-Perform credit card transactions, manufacturer coupon redemption, personal check acceptance, vendor check-in transactions in accordance with company standards and policies and practices.

-Verify the accuracy of the cash drawer at the beginning and end of each shift, and immediately notify the manager on duty of any inaccuracies.

-Be knowledgeable and actively participate in all sales promotions and other campaigns.

-Practice suggestive selling and build guest relations.

-Be aware of sales goals and performance against those goals.

-Review and adhere to all city, county, state, and federal laws affecting store operations.

-Maintain a neat personal appearance and wear company uniform and nametag at all times.

-Address guest complaints in a positive manner. Document complaints for follow up by Store Leaders when necessary.

-Ensure that the work area is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition. 

-Follow company policies and procedures for all transactions.  

-Engages the guest to ensure that they are receiving all the benefits of being an ACE Rewards member and actively seeking participation from them. 

-Review and adhere to store safety/emergency procedures – critical telephone numbers and incident reporting forms and protocol.

-Perform regular cleaning of counter surfaces, store equipment, restrooms and other duties as assigned

-Participate in all store sales building, guest service, and team-building activities.

-Actively participate in store communication and initiatives (e.g., Communication Board, Daily Huddle, store contests, etc.)

-Perform all other duties as assigned.

Benefits Include:

-Health Insurance

-Dental Insurance

-Vision Insurance

-Life Insurance

-401(k) with 4% Match

-Paid Time Off

-Employee Discounts at Ace Hardware (20% Regular, 10% Power Equipment and Grills), Trig's, Caribou Coffee, and Trig's Village Market

-Discounts at Trig's Pharmacy

-Discounts at Tone Zone Fitness