Job Responsibilities

       -Delegate daily workload among associates to meet merchandising and visual presentation standards.

-Hire, train and develop retail staff with goals for growth and success in their positions, provide ongoing performance feedback and recognize accomplishments

-Conduct associate evaluations as per company standards to provide feedback for improvement, praise and recognition, and growth opportunities.

-Complete merchandising updates according to company and brand standards.

-Work with vendors to develop merchandising strategies for products and have them assist with their plan-o-grams and updates

-Forecast scheduling needs to meet guest demand and create work schedules.

-Monitor payroll to ensure compliance with established budgets and take corrective measures as necessary.  Work with human resources and payroll departments accordingly.

-Promote guest service by observing, monitoring and coaching associate’s performance and interactions on the sales floor.

-Use huddles, communication boards, and store meetings as the means to communicate the store’s performance, and educate, engage and motivate the team.

-Drive guest satisfaction by ensuring that all guests are acknowledged, guests needs are met, and concerns are resolved quickly.

-Review all guest service measurement reports (e.g., Mystery Shop, Customer Engagement Survey, etc.), and work with the team to identify opportunities in an effort to sustain or improve overall service levels.

-Perform merchandise orders as needed. 

-Maintain accurate inventory at all stages through on-hand integrity, daily receiving, transfers, store communication, product mix and flow, and adhering to best practices, metrics and deadlines

-Utilize available inventory reports to reduce shrinkage, maintain appropriate stock levels and maximize inventory accuracy.

-Identify appropriate training for store associates and oversee all training requirements for all associates (e.g. New-Hire orientation, on-the-job training, vendor training, etc.).

-Utilize computer resources as needed to plan, organize events, conduct and complete training modules, perform orders, and explore merchandising strategies on a daily basis.

-Enforce safety policies and procedures, and serves as role model for safety.

-Enforce store environment procedures to ensure and maintain the best store appearance.

-Conduct preventative safety and fire inspections, and take appropriate actions to correct all issues.

Benefits Include:

-Health Insurance

-Dental Insurance

-Vision Insurance

-Life Insurance

-401(k) with 4% Match

-Paid Time Off

-Employee Discounts at Ace Hardware (20% Regular, 10% Power Equipment and Grills), Trig's, Caribou Coffee, and Trig's Village Market

-Discounts at Trig's Pharmacy

-Discounts at Tone Zone Fitness